Cancellation policy
Cancellation & Return Policy
Order Cancellations
- Orders can only be canceled within 24 hours of purchase. Once processing begins, cancellations are not possible.
Returns & Exchanges
We want you to love your purchase! However, due to the nature of our products, we have a limited return policy:
- Returns are only accepted for incorrect sizing (must be unworn, unwashed, and in original condition with tags attached).
- Sale items and custom-made pieces are final sale and cannot be returned or exchanged.
- Damaged or defective items: We take quality seriously. If you receive a defective product, please contact us within 48 hours of delivery with photos, and we will assess the issue. Damage caused by wear, washing, or improper use does not qualify for a return.
Return Process
- Email us at support@sundayclothes.store with your order number and reason for return.
- If approved, you will receive return instructions.
- Customers are responsible for return shipping costs. Once received, we will process the exchange.
For any questions, feel free to contact us at support@sundayclothes.store.